Terms of Sale

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ORDER/KEEP YOUR PRODUCT.

These Terms of Sale (this “Agreement”) apply to your purchase of products sold by Renew Skin n’ Body (as defined below) (“Product”) directly or through the www.RenewSkinNBody.com website or (“Site”). You agree to these terms by placing your order. If you have already placed your order and no longer want to be bound to this Agreement then you must either promptly cancel your order or return your purchase. Please act promptly and note that these options may carry restocking or other fees.

 

  1. Binding Agreement. This Agreement may NOT be altered, supplemented or amended by any other document unless the new document is signed by both you and Renew Skin n’ Body.

 

  1. Orders, Pricing and Payments. Renew Skin n’ Body strives to communicate accurate pricing and product information but will not be held responsible for any pricing, typographical, or other errors in such communications. Your order is subject to cancellation by Renew Skin n’ Body, in Renew Skin n’ Body sole discretion. Unless otherwise agreed to by Renew Skin n’ Body, payment must be received by Renew Skin n’ Body prior to Renew Skin n’ Body’s acceptance of an order. Renew Skin n’ Body may process payment for and ship parts of an order separately.

 

  1. Shipping. Product title passes to you when the Product is shipped. You have 7 days to notify Renew Skin n’ Body of any missing, wrong, or damaged portion of your purchase or Renew Skin n’ Body cannot be held responsible for these issues. You are responsible for sales and other taxes associated with the order. Domestic orders are generally processed in 3 to 5 business days. You should receive an email notification once your order has shipped. Product generally arrives in 3 to 7 business days via USPS Priority Mail or UPS.

 

  1. Returns. Renew Skin n’ Body will answer all inquiries as soon as possible. Renew Skin n’ Body will exchange or refund any product that is not up to your standard so long as such Product is unused, unopened and undamaged with the original labels and packaging attached, and the return to Renew Skin n’ Body is initiated within 10 days of receiving your Product with all original packaging. Facial kits must be unopened and undamaged to be able to be returned according with the prior requirement. If you would like to return a Product, please email RenewSkinNBody@gmail.com and Renew Skin n’ Body will assist you from there. When Renew Skin n’ Body accepts your return, a refund will be processed for your order. PLEASE NOTE THAT ALL REFUNDS ARE EXCLUSIVE OF SHIPPING COSTS, HANDLING, GIFT BOX, RESTOCKING FEE AND OTHER APPLICABLE CHARGES. For any questions, comments or concerns regarding RETURNS OR EXCHANGES please email RenewSkinNBody@gmail.com. Notwithstanding any provision to the contrary herein, all sale for Products that contain customization and/or personalization, ARE FINAL and cannot be returned.

 

  1. Warranties. Except as expressly made by Renew Skin n’ Body in writing, Renew Skin n’ Body MAKES NO WARRANTIES WHATSOEVER FOR Product. SOME STATES DO NOT ALLOW LIMITATIONS OF IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

 

  1. Telephone & Zoom/Internet Communications. Telephone & Zoom/Internet communications with us, including calls with any of our agents or independent contractors, may be routinely monitored and/or recorded. You expressly consent, on behalf of yourself and other users of your phone number and/or email/screen name, to being monitored or recorded for record-keeping, quality assurance, and training purposes. By providing us with a phone number (including mobile) or email/screen name as your contact number, you expressly authorize us to contact you regarding your account for non-telemarketing communications (unless you separately and expressly opt-in to marketing communications via these methods), via text message or telephone, including the use of prerecorded or auto-dialed calls, using that number. Message and data rates may apply based on your wireless carrier’s rate plan. Internet access may not be available from your wireless carrier, or in your area.

 

  1. Safety Acknowledgement. For any skincare product, facial service ie., chemical peel, Dermaplane, or waxing, service, the following warnings apply:

Our products are not intended to diagnose, treat, cure, or prevent any disease. You must notify your esthetician if any of these apply.

  • Pregnant or nursing
  • Sunburn, windburned, extremely dry, chapped, broken skin or excessively sensitive skin
  • Extended direct sun exposure within 5 days
  • Use of topical and/or prescription medications such as: Retin-A, Differin, Tazorac, Avage, EpiDuo or Ziana within 5 days of using chemical peel
  • Active cold sores, herpes simplex or warts in the area to be treated
  • Accutane (isotretinoin) use within the last 6 months
  • Chemotherapy or radiation therapy within last 6 months
  • Allergies to aspirin
  • Facial waxing within 5 days, facial within 14 days
  • Microdermabrasion, dermaplaning within 14 days of treatment
  • Microblading within last 30 days
  • Chemical Peel within 4 weeks of treatment
  • Botox, injectables/fillers within 7 days of treatment
  • IPL/photofacials with weeks of treatment
  • Laser treatments, cosmetic surgery within 6 months
  • Tanning in tanning beds or outdoors within 14 days
  • Vigorous aerobic activity on the day receiving treatment
  • History of autoimmune disease (such as rheumatoid arthritis, psoriasis, lupus, multiple sclerosis etc) or any condition that may weaken their immune system

 

By using this Site and purchasing Product, you acknowledge the information contained in this disclaimer, the information provided on this Site, and all of the documentation and literature included with any Renew Skin n’ Body Product sold on this Site or through our authorized resellers and third-party retailers, was developed for informational purposes only. In no way is any of the information contained in this disclaimer or other documentation intended to be a medical or prescriptive guide or a substitute for informed medical advice or care. Neither the manufacturer, nor the seller, or their respective affiliates, directors, officers or shareholders, of any Product offered for sale on the Site or through our authorized resellers and third-party retailers is responsible for the misuse of such Product. You and any other user of such Product are solely responsible for the use of such Product and the consequences of such use.

Renew Skin n’ Body may provide instruction and use of the Product through the Site, telephone, Zoom and/or similar Internet communications. By participating in such sessions, using the Site and purchasing and using the Product, you acknowledge that you have read and agree to the terms and conditions provided in the Informed Consent portion of the checkout process and that you have accurately and truthfully answered all questions asked in Chemical Peel Contraindication Form and as otherwise asked of you. You further agree that Renew Skin n’ Body provides guidance and recommendations only and in no way is any of the information intended to be a medical or prescriptive guide or a substitute for informed medical advice or care. Please refer to additional information contained in the Site for further insight into the chemical peel process.

 

  1. Limitation of Liability. Renew Skin n’ Body DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, OR LOSS OF BUSINESS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, Renew Skin n’ Body WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, Renew Skin n’ Body IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. SOME JURISDICTIONS MAY NOT ENFORCE ALL OF THESE LIMITATIONS, AND ONLY THE LIMITATIONS THAT ARE LAWFULLY APPLIED TO YOU IN YOUR JURISDICTION WILL APPLY. Purchases may not be resold or exported. Your purchase is for your own use, not for resale or export. Your purchase may not be sold, leased, or transferred to restricted countries, restricted end users, or for restricted end uses according to U.S. export and sanctions laws.

 

  1. Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES HEREUNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE) BETWEEN YOU AND Renew Skin n’ Body arising from or relating to this Agreement, its interpretation or the breach, termination or validity thereof, the relationships that result from this agreement, Renew Skin n’ Body’s advertising, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF California, WITHOUT REGARD TO CONFLICTS OF LAW. If any provision in these Terms of Sale is held invalid, the remainder of these Terms of Sale shall continue to be enforceable. If any provision in these Terms of Sales is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms of Sale and the remaining provisions are still valid and enforceable.

 

  1. Dispute Resolution and Binding Arbitration. YOU AND Renew Skin n’ Body ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND THE Renew Skin n’ Body CONNECTION, LLC, its members, managers, agents, employees, successors, assigns, direct and indirect subsidiaries, and any third party providing any products or services to you in connection with your purchase (collectively “Renew Skin n’ Body”) arising from or relating in any way to your purchase of Product, your use of the Site, this Agreement, its interpretation or the breach, termination or validity thereof, the relationships that result from this Agreement (including relationships with third parties who are not signatories to this Agreement), Renew Skin n’ Body’s advertising or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. The arbitrator shall have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitration shall be administered by the American Arbitration Association (AAA). Arbitration proceedings shall be governed by this provision and the applicable procedures of the selected arbitration administrator, including any applicable procedures for consumer-related disputes, in effect at the time the claim is filed. Consumer claimants (individuals whose transaction is intended for personal, family or household use) may elect to pursue their claims in small-claims court rather than arbitration. The arbitration or small-claims court proceeding will be limited solely to the customer’s individual dispute or controversy. You agree to arbitration on an individual basis. In any dispute, NEITHER YOU NOR Renew Skin n’ Body SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed and the remaining arbitration terms shall be enforced (but in no case shall there be class arbitration). The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Payment for all filing, administration and arbitrator fees will be governed by the rules of the applicable arbitration administrator, provided, that Renew Skin n’ Body will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. If you prevail on any claim that affords the prevailing party statutory attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law. Information on AAA and the applicable rules are available at the following number and URL: (i) American Arbitration Association: (800) 778-7879, www.adr.org. If for any reason a claim proceeds in court rather than in arbitration each of you and Renew Skin n’ Body waives any right to a jury trial. Moreover, each of you and Renew Skin n’ Body both agree that either party may bring suit in court to enjoin infringement or misuse of intellectual property rights.